Registered Office Address
S No 28/5, Opposite Mahatma Phule Garden,
Jagtap Dairy, Sangavi S.O,
Pune City, Maharashtra, India – 411027
For general queries, account support, payout issues, or feedback:
Support Hours
| Monday – Saturday | 10:00 AM – 6:00 PM IST |
| Sunday & Public Holidays | Closed |
| Email Response Time | Within 24–48 business hours |
What We Can Help With
- •Account or login issues
- •QR code scanning problems or invalid QR codes
- •Reward points not credited after scanning
- •Withdrawal/payout status or failed payment queries
- •KYC verification questions
- •Vendor/dealer partnership enquiries
- •General feedback or suggestions
Grievance Redressal
If you have a complaint or grievance regarding the platform, payout, or your account, please write to us at info@rapidqr.in with the subject line "Grievance" along with a description of the issue and your registered mobile number. We will acknowledge your complaint within 48 hours and aim to resolve it within 15 business days.